Terms and Conditions
Welcome to Peshawari Steps These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing our website and placing an order, you agree to comply with and be bound by these terms. Please read them carefully before proceeding.
1. Acceptance of Terms
By using our website, you confirm that you are at least 18 years old or have the consent of a legal guardian to make a purchase. You also agree to provide accurate and complete information when creating an account or placing an order.
2. Product Information
- We strive to ensure that all product descriptions, images, and prices on our website are accurate and up-to-date. However, slight variations in color, design, or size may occur due to the handmade nature of Peshawari chappals.
- All prices are listed in PKR and are subject to change without notice.
3. Ordering and Payment
- To place an order, you must provide valid payment details and shipping information.
- We accept payments through methods, e.g., credit/debit cards, EasyPaisa, jazzcash.
- Your order is confirmed only after payment is successfully processed.
- In the event of a pricing error, we reserve the right to cancel your order and refund the payment.
4. Shipping and Delivery
- We aim to process and ship orders within 4 business days. Delivery times may vary depending on your location and shipping method.
- Shipping costs will be calculated at checkout and are the responsibility of the customer unless otherwise stated.
- We are not liable for delays caused by unforeseen circumstances such as weather, customs, or carrier issues.
5. Returns and Refunds
- Please refer to our Refund Policy for detailed information on returns, refunds, and exchanges.
- Returns must be initiated within 4 days of receiving the product and must be in unused, resalable condition with original packaging.
6. Intellectual Property
- All content on our website, including text, images, logos, and designs, is the property of Peshawari Steps and is protected by copyright and trademark laws.
- You may not reproduce, distribute, or use any content from our website without our prior written consent.
7. User Conduct
- You agree to use our website for lawful purposes only and not to engage in any activity that may harm, disrupt, or interfere with the website’s functionality.
- Prohibited activities include hacking, spamming, or uploading malicious software.
8. Limitation of Liability
- Peshawari Steps is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
- Our total liability for any claim related to your order or use of the website is limited to the purchase price of the product in question.
9. Indemnification
You agree to indemnify and hold Peshawari Steps harmless from any claims, damages, or losses arising from your breach of these Terms and Conditions or misuse of our website.
10. Governing Law
These Terms and Conditions are governed by the laws of Pakistan/Peshawar. Any disputes will be resolved in the courts of Peshawar.
11. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website constitutes acceptance of the updated terms.
12. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
- Email: info@peshawaristeps.shop
- Phone: 03459061133